Privacy Policy

We may collect information that you voluntarily provide to us, including:

• Your name
• Email address
• Phone number
• Billing and shipping information
• Information related to an order or purchase
• Information you submit through contact forms, lesson inquiries, or other forms on our website
• Communications you send to Harmony Sound

When you make a purchase, payment information is processed through our third-party payment provider, such as Stripe. Harmony Sound does not generally receive or store your complete credit or debit card number.

Our website may also automatically collect limited technical information, such as your IP address, browser type, device type, pages visited, and other basic website usage information.

We may use the information we collect to:

• Process and fulfill purchases
• Provide order confirmations and customer service
• Communicate with you about your purchase
• Respond to questions and inquiries
• Arrange returns, exchanges, or refunds
• Provide information about music lessons, products, or services you request
• Maintain and improve our website
• Detect or prevent fraudulent or unauthorized activity
• Comply with applicable legal and business requirements

We do not sell your personal information.

Online payments may be processed by Stripe or other third-party payment providers.

These companies process payment information according to their own privacy policies and security practices. Harmony Sound may receive information related to the transaction, such as your name, contact information, shipping address, amount paid, payment status, and limited payment-method information.

If you purchase a product that requires shipping, we may use your name, shipping address, phone number, email address, and other necessary order information to fulfill and deliver your purchase.

Information may be shared with shipping carriers or service providers only when reasonably necessary to complete your order.

Our website may use cookies or similar technologies to operate properly, remember preferences, understand how visitors use the website, and support features such as online checkout.

Your browser may allow you to block or delete cookies. Disabling certain cookies may prevent some portions of the website from functioning correctly.

We may use third-party companies to help operate our website and business, including services for:

• Website hosting
• Payment processing
• Email communications
• Shipping
• Website analytics
• Fraud prevention

These providers may receive information only as necessary to perform their services and may have their own privacy policies governing their use of information.

We take reasonable measures designed to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no website, electronic communication, or online storage system can be guaranteed to be completely secure.

We may retain information for as long as reasonably necessary to complete transactions, provide customer service, maintain business and accounting records, resolve disputes, prevent fraud, and comply with legal obligations.

You may contact Harmony Sound if you would like to:

• Ask what personal information we have about you
• Correct inaccurate information
• Request deletion of information where appropriate
• Ask questions about how your information is used
• Request that we stop sending non-essential marketing communications

Certain information may need to be retained for legitimate business, accounting, tax, fraud-prevention, or legal purposes.

Our website is not intended to knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement.

Because Harmony Sound may provide music lessons to minors, a parent or guardian may provide information on behalf of a child when contacting us or arranging lessons.

Our website may contain links to websites operated by other companies. Harmony Sound is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

Harmony Sound may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or legal requirements.

When the policy is updated, the effective date shown at the top of this page is revised to match.